Revolutionizing business-customer interaction.

Baasbox ON is the suite of digital products, designed to revolutionize companies' interaction with their customers. With our products, we aim to optimize the operational efficiency of businesses by streamlining processes and reducing low-value-added activities, with the goal of freeing up valuable resources and time.

Discover all of our products

SSA – Smart Sales Assistant

Smart Sales Assistant (SSA) is a virtual salesperson who is created and trained in 5 minutes.

SSA - Smart Sales Assistant
  • Fast

    It only takes you 5 minutes to create your virtual commercial on our platform and train its Artificial Intelligence completely autonomously. Simple, fast, and uncomplicated.

  • Scalable

    Suitable for companies of all sizes, Smart Sales Assistant can easily scale to handle a high volume of interactions, making it ideal for growing businesses.

  • Omnichannel

    Interact with your customers and prospects through the channel where they are most responsive. Smart Sales Assistant can be conveyed with a short link through all channels such as SMS, WhatsApp, E-mail, etc.

  • Integrable

    SSA can be easily integrated with other existing systems and platforms, making it a versatile and powerful addition to a company's technology infrastructure.

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SSA - Smart Sales Assistant

Duir Omnichannel

Duir is the omnichannel platform that unifies communication channels into a single dashboard.

Duir Omnichannel
  • Effective Customer Service

    Automates and streamlines the handling of customer inquiries, improving efficiency and reducing wait times.

  • Omnichannel

    Integrates various communication channels into a single platform, making it easier to manage and monitor interactions.

  • Analytical

    Provides detailed analysis of customer behavior and service performance, helping companies make informed decisions.

  • Efficient

    Reduces staff workload, allowing them to focus on more strategic activities with significant cost savings.

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Duir Omnichannel

VIR – Virtual Interactive Representative

VIR is an advanced virtual assistant created to enhance interactions between businesses and their customers.

VIR – Virtual Interactive Representative
  • User Oriented

    VIR ensures a superior user experience, adapting to a variety of needs to provide smooth and personalized interactions. Through an omnichannel approach, VIRs facilitate a continuous dialogue between companies and customers, significantly improving the quality of communication and customer service.

  • Intuitive

    VIRs are designed to understand and handle complex requests, thanks to their advanced artificial intelligence. They are capable of analyzing and interpreting user needs in real time, providing precise answers and targeted solutions.

  • Natural communication

    Our VIRs use natural language to communicate, making every interaction with users smooth and intuitive. With this capability, VIRs can understand and answer questions in a more human-like way, removing communication barriers and significantly improving the user experience.

  • Self-learning

    Our VIRs use the most advanced neural networks to continuously learn from interactions with users. This machine learning technology enables VIRs to constantly improve their responses, adapt to new contexts, and better understand specific customer needs.

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VIR – Virtual Interactive Representative

SOA – Smart Office Assistant

All-in-one solutions for managing work environments through natural and intuitive interaction with VIR technology.

SOA – Smart Office Assistant
  • Productive

    Our Smart Office Assistant turns the office into an efficiency hub by automating routine tasks. This allows teams to spend more time on strategic tasks, increasing overall productivity.

  • Intuitive

    Through integration with VIR technology, interaction with the work environment becomes natural and intuitive. This makes it easier for everyone to use the various features offered, enhancing the daily office experience.

  • Connected

    Smart Office Assistant extends its functionality beyond the confines of the office, enabling connections to local services such as lunch reservations. This level of connectivity opens up new conveniences and possibilities, simplifying daily work life.

  • Innovative

    By creating a pleasant and service-rich work environment, Smart Office Assistant contributes to improved employee well-being and satisfaction. A stimulating environment results in greater creativity and commitment to work.

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SOA – Smart Office Assistant

Do you want to enhance your customers' experience and improve team satisfaction?

With Baasbox Library you have access to a range of solutions that can be integrated effortlessly into a single platform.

Discover Baasbox Library